Have you got a holiday Villa or Apartment in Madeira?

Are you thinking of renting your Villa, Cottage or Apartment in Madeira?
Do you need someone reliable to market and manage it?

Our Madeira offers a comprehensive and complete modular service for your holiday property.
We recognize different Owners require a different and diverse range of services, depending on where they are based and what the property itself needs. Our services are therefore modular, and you can choose those you require.

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We provide a complete marketing package for your villa or apartment
This includes market trends, product analysis and benchmarking, investment requirements, market positioning, rental prices,  distribution, SEO copy writing, photography, revenue management to optimize occupancy and yearly income.

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Folllowing up and conversion of enquiries and leads, processing reservations, updating availability calendars, control of payments and information to customers.

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Customer Relations, Welcome and Farewell
Contact, correspondence and messaging with customers and guests.
Providing 24 hour emergency contact for customers.
Guest assistance, ntervention in property issues, welcome and farewell to guests, opening and closing the property.

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Management and Supervision Services
Supervision of and coordination of all third party services (maintenance, pool cleaning, gardening, lift and alarm maintenance) identifying and dealing with maintenance issues.

Cleaning and Laundry
Provision of cleaning and laundry services.

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Property Operations
Monthly statements, reports on market environment and trends, paying bills on behalf of the owners, scanning and sending correspondence, asset managernent.

Preparing the Rental Property
Assistance in preapring the property for holiday rentals, including licensing, purchasing and delivery of furniture, soft furnishings and equipment, installation of safety equipment, writing and printing information books and welcome letters.

Project management
Project Management for constructions, refurbishments or large maitenance.

 

Please see full details in our Company Presentation

We would be most happy to provide a complete and tailor-made proposal for your property in Madeira.
You can find our details in About Us, or please contact Linda or Ricardo on:

E-mail:      info@ourmadeira.com 
Telephone: 00 351 291 761 997
Fax:          00 351 291 762 039
Address:   Rua do Paiol nº4, 9000-642 Funchal, Madeira, Portugal 

Our commitment to our owners is to look after your property as if it were our own.

We will also keep you fully informed of all aspects of your property:

  • Each reservation is sent to you as it is confirmed, and links are provided that allow you to know the occupancy position at any time;
  • Maintenance issues are reported and, where required, approval is requested for correction or replacemet;
    Being based in Madeira, we have a full network of contacts that cover all aspects of outsourced services, and are able to provide you the right contacts for any specific requirement.
  • Outsourced services (maintenance of garden, swimming pool, alarms, lifts and others) are supervised to ensure they are carrying out their work in a regular and competent manner;
  • Owner financial reports are issued monthly detaiiling all income and costs;
  • Utillity meters are read regularly; bills are scanned and sent, and paid on behalf of the owner, if required;

Being based in Funchal, we can ensure any issues are quickly dealt with and resolved, which brings you peace of mind. Your holiday home will be properly cared for and your guests will have a great holiday.